Shipping and Returns
To ensure adequate processing time, please allow us 48 hours to begin processing the order before inquiring. Each and every time the status of your order changes, you will be notified by the email that you provided with your order. All orders placed before 1 p.m. (CST) will begin processing the same business day, otherwise all orders will begin processing the following business day. We do not process or ship orders on Saturdays, Sundays, or Holidays.
All items are shipped via U.S. Postal service (USPS) and will take approximately 3-5 Business days for delivery. Next Day Air between 1-2 Business Days if ordered by 12 noon CST. Please ensure that your contact information (physical street address, Apt, Unit, Suite #, email address, & phone number) are correct at checkout to ensure proper delivery of your package. Once your order is shipped, the tracking number will be provided to the email address associated with your order. All packages require a signature for delivery.
We will not be responsible for any lost or stolen packages. Please contact the shipping provider in regards to any packages that has not been received after it has been shipped.
WE RECCOMEND PURCHASING ROUTE PACKAGE PROTECTION TO PROTECT YOUR PACKAGE IN THE EVENT IT IS LOST OR STOLEN. IT CAN BE ADDED AT CHECKOUT.
ALL SALES ARE FINAL. NO EXCEPTIONS. Once an order is placed it can't be cancelled. If there has been a mistake made by Girl Issa Wig please contact within 48 hours of receiving the unit.
For additional questions/concerns feel free to contact by email using the "Contact Us" section on our website between the hours of 8 a.m.-4:30 p.m. (CST) and someone from our team will get back to you.