COVID-19 ORDER AND SHIPPING DELAY
Due to increased volume and the impact of COVID-19, we are experiencing preorder delays due to material shortages and USPS delay shipping your order may take longer than usual to arrive.
Why is my shipment delayed?
We appreciate your patience with the shipping delays. Due to increased order volume and the impact of COVID-19, it may take longer than usual for your order to arrive. We are working to get orders out to you as quickly as possible. Keep an eye on your email for all order updates. We'll send an email to you as items in your order ship, or if there are updates on the status of your order.
USPS® Coronavirus Updates: Expected Delivery Changes
USPS products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts.
I understand some of my mail delivery may be delayed? Why?
Postal Service Priority Mail® products and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.
When will this happen?
This change is effective April 17, 2020.
How will this affect delivery of Priority Mail?
Priority Mail's two-day and three-day service commitments will be extended to three days and four days, respectively. Customers will continue to receive improved product tracking and as much as $50 in free insurance.
Will this affect delivery of Priority Mail Express®? Priority Mail Express service, which guarantees overnight service, and one-day service commitments for Priority Mail will not change.
Will First-Class Mail be delayed too?
There is no impact to First-Class letters and flats. However, First-Class Package Service® two and three day service commitments will be extended to three and four days respectively.
Is mail still being sent to other countries?
Global Express Guaranteed® Services also have been altered. For a full list of international and domestic updates, refer to usps.com.